Reference

How sattamadka Handles Your Personal Data

At sattamadka, we are clear about what personal data we collect, why we collect it, and exactly how it is stored and used within your account.

Data TransparencySecure StorageYour Rights ProtectedNo Third-Party SellingIndia-Focused Policy
sattamadka How sattamadka Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Personal Data

If you need to request access to your data, ask us to correct inaccuracies, or raise a concern about how your information has been handled, our dedicated privacy contact paths are available seven days a week. We aim to respond to all data-related queries within 72 hours of receipt and will confirm the action taken in writing.

Team online

Email Privacy Request

Send your data access or correction request to our privacy inbox. Include your registered email address and the nature of the request so we can locate your account record without delay.

Live Chat Support

Open the live chat widget from any page on sattamadka.com and select the Privacy topic from the dropdown. A trained agent will log your request and escalate it to the data team within one business day.

Written Correspondence

For formal data deletion requests or disputes, you may submit a written notice through our on-site contact form. We will acknowledge receipt by email within 24 hours and issue a full written response within 72 hours.

HOW WE PROTECT YOUR DATA

Our Data Handling Practices Explained Clearly

We have built our data infrastructure around a set of concrete practices — from the moment your UPI payment clears to the moment you request that your account…

Data Collection at Account Opening

When you open an account, we collect your name, mobile number, email, and the payment identifier linked to your UPI…

Cookie Use on Our Platform

We use session cookies to keep you logged in during your visit and analytics cookies to understand which pages you…

Account Security Measures

Your account password is stored as a one-way cryptographic hash — our staff cannot read it.

Data Retention Schedule

Account data is retained for as long as your account is active plus a statutory period required under applicable Indian…

Requesting Changes to Your Data

You can request correction of inaccurate details — such as a misspelled name or wrong email — directly through the…

Who We Share Data With

We share your data only with payment processors required to settle your UPI, Paytm or PhonePe transactions, and with fraud-detection…

Frequently Asked Questions About Your Privacy on sattamadka

The questions below cover the situations that account holders most commonly ask us about — from what we store when you pay via PhonePe, to how you can request a full copy of your data or ask us to delete your account information entirely.

We collect your full name, email address, mobile number and the payment identifier associated with your chosen method — UPI handle, Paytm mobile number or PhonePe reference. We do not collect more than is necessary to verify your account and process transactions.

Payment reference numbers from UPI, Paytm and PhonePe are stored in an encrypted database accessible only to our finance and compliance teams. Raw card or bank account numbers are never stored on our servers — only the tokenised reference returned by the payment processor.

Yes. Submit a data access request through our contact form or live chat, selecting the Privacy topic. We will compile and send you a structured summary of your account data within 72 hours of verifying your identity against your registered email.

Send a deletion request via the on-site contact form or email our privacy inbox from your registered address. We will action the deletion within the timeframe permitted by law, retaining only the records we are legally required to keep for audit and fraud-prevention purposes.

We do not sell or share your data with advertisers. The only third parties who receive your data are payment processors handling your UPI, Paytm or PhonePe transactions and fraud-detection partners operating under strict data-processing agreements with us.

We use essential session cookies to maintain your login and analytics cookies to understand page performance. You can disable non-essential cookies through your browser settings; this will not prevent you from accessing your account or completing transactions.

Reach our privacy team through the live chat widget — select the Privacy topic — or use the contact form on sattamadka.com. We acknowledge all complaints within 24 hours and provide a written resolution within 72 hours where local law permits.